Thursday, April 24, 2008

Product Manager: Hawk of the Market

This morning, I took my morning coffee to the front deck. It’s finally spring here (Wisconsin), and winter was so long that it actually feels strange not to cringe when you step outside. Well, the winter is finally really gone, despite holding on as long as possible. The last of the snow melted from the northern hillsides last week, and the grass will soon be calling to be mowed.

So I was outside, enjoying some fresh ground, extra-strong-just-the-way-I-like-it Kona coffee, and I spotted a huge Red-Tailed Hawk. She was perched in a large White Oak at the edge of the lawn, very still. The only reason I saw her is because the sun was shining from behind, and her body was bulkier than the surrounding branches.

I was almost finished with my first cup when she dove. With a powerful swing of the wings, the hawk swooped down, pursuing some prey that I couldn’t see from my vantage point.

She reached the ground, and was pretty obscured from my vision by the tall grass around her. After a few moments of getting situated, she took off with what appeared to be a mouse. Coffee for me, mouse tar tare for my red-tailed friend.

When a hawk is perching, one could believe that it’s at rest. If you watched long enough, you might even begin to think it’s lazy, just resting there surveying its surroundings.

It’s neither resting nor lazy. The hawk seeks just the right location, with the best perspective on the land. If she was looking sideways, she’d never see that small mouse or rabbit because they’d be hidden by vegetation. She’s got to get out of the fray, up to an elevation where she can see the whole landscape of possibility. The vantage point is crucial to the hawk’s hunt.

Product Managers have to get out of the fray, too. All that stuff that happens in the office is the ground vegetation, obstructing our view of the market at large. No matter how your development team functions, which methods or processes or tools they employ, the most important thing you can do is to get OUT of the office. Rise up out of the tall grass, and find a good perspective from a vantage point IN the market, not IN the office!

Be the hawk of the market, and remember that you can’t spot the next big opportunity if you’re bogged down in the tall grass inside your company’s four walls!

1 comment:

Anonymous said...

As a Development Manager working closely with both development teams and Product Management, I see how Product Management can get ensnared with the constant calling from the development teams for decisions. And at times a "decision" is actually the team looking for the solution, the answer to the problem - that's keeping to the weeds. I agree, Product Managers need to rise above and push back to the development teams to trust their expertise in solving the problem, engineering the solution. Product Management's perspective should provide that vantage point of the user, of the market, to help to validate and collaborate that solution.